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Do seasonal hiring smarter this year
Are your frontline employees getting the training they need to do their best work? We went straight to the frontline to find out. Read the report for all the facts and findings.
Improved agent performance starts with training. Get your agents up to speed faster so they become productive and move the needle on the metrics that matter most to your business.
Read this comprehensive report for insights into what today’s frontline associates need to be successful—from onboarding and training to incentivizing and mobilizing.
Learn how a continuous onboarding model starts employees off strong and keeps a good thing going—keeping your frontline happier and your bottom line healthier.
Discover four key ways to keep frontline employees engaged and eager to bring your CX strategies to life. Download the guide now!
The first and only comprehensive analysis of how microlearning is being used in real-world applications.
Customer experience (CX) is a top business priority. Download this guide to learn how to over come key CX transformation challenges so you can empower your associates and drive bottom-line results.
Discover how you can engage your associates and empower them to deliver the best CX and drive competitive advantage.
Across all industries, everyone is buzzing about microlearning. Download the leader's guide to using microlearning effectively to achieve transformational business results.
How microlearning, big data and machine learning come together to prove the business impact of learning.
Insights to help you attract, develop and retain the best advisors.
How to transform your operations—from your frontline to your bottom line—with microlearning.
The best-kept secret for creating a high-performing frontline to drive competitive advantage
A culture of safety goes beyond one-and-done compliance training. It’s continuous, engaging, and puts people first.
Find out how microlearning enables you to ingrain the right knowledge and best practices to influence on-the-job behavior and positively impact business results—without taking employees off the floor.
How to elevate employee performance and drive measurable business results.
Why microlearning is vital to creating more knowledgeable, high-performing, and engaged frontline banking employees
These employees are the most disengaged from their training - and it's not just a L&D problem; it's a business problem.