In the age of checkout-free shopping and autonomous robo-retailers, supermarkets can no longer compete on product, price or service alone. It's all about customer experience (CX). Read this eBook to discover how you can engage your associates and empower them to deliver the best CX and drive competitive advantage.
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CX: the ultimate competitive advantage
The brands with the best CX win. So how do you ensure that you come out ahead of the competition? By giving...
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