Improved agent performance starts with training. Get your agents up to speed faster so they become productive and move the needle on the metrics that matter most to your business.
Most Recent Flipbooks
The Art and Science of Designing A Learning Tech Ecosystem
With business evolving at breakneck speed, and ever-changing expectations around L&D, the time is right to be thinking about your learning technology ecosystem.
2019 State of Frontline Employee Workplace Training Report
Are your frontline employees getting the training they need to do their best work? We went straight to the frontline to find out. Read the report for all the facts and findings.
Retail Touchpoints Report: Equipping the new store associate
Read this comprehensive report for insights into what today’s frontline associates need to be successful—from onboarding and training to incentivizing and mobilizing.
Before the Floor: the better way to improve ROI on retail frontline employee onboarding
Learn how a continuous onboarding model starts employees off strong and keeps a good thing going—keeping your frontline happier and your bottom line healthier.
EX: The Secret to Unleashing Your CX Advantage
Discover four key ways to keep frontline employees engaged and eager to bring your CX strategies to life. Download the guide now!
2018 Axonify Microlearning Global Benchmark Report
The first and only comprehensive analysis of how microlearning is being used in real-world applications.
Retail CX with Axonify
Customer experience (CX) is a top business priority. Download this guide to learn how to over come key CX transformation challenges so you can empower your associates and drive bottom-line results.
Empower your associates to deliver the best CX
Discover how you can engage your associates and empower them to deliver the best CX and drive competitive advantage.
Across all industries, everyone is buzzing about microlearning. Download the leader's guide to using microlearning effectively to achieve transformational business results.
How microlearning, big data and machine learning come together to prove the business impact of learning.
The impact of training on the advisor and customer experience
Insights to help you attract, develop and retain the best advisors.
Improve employee performance while keeping production moving
How to transform your operations—from your frontline to your bottom line—with microlearning.
Delivering on your vision for the ultimate customer experience
The best-kept secret for creating a high-performing frontline to drive competitive advantage
How to achieve world-class safety—one employee at a time
A culture of safety goes beyond one-and-done compliance training. It’s continuous, engaging, and puts people first.
Find out how microlearning enables you to ingrain the right knowledge and best practices to influence on-the-job behavior and positively impact business results—without taking employees off the floor.
How to future-proof your bionic transformation with microlearning
Why microlearning is vital to creating more knowledgeable, high-performing, and engaged frontline banking employees
These employees are the most disengaged from their training - and it's not just a L&D problem; it's a business problem.