For decades, learning leaders have tracked things like course completions, test scores, training satisfaction rates, hours spent on learning and more. While these metrics are important to L&D, they aren’t important to the business. These metrics just don’t showcase if learning has actually helped to increase revenue or decrease costs. And that’s what business leaders care about.
Home » ROI of Learning » Big Data: Why Measuring Employee Knowledge is Critical for Understanding How to Increase Revenue and Decrease Costs
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