Engaged employees = lower churn rates
Find out exactly what it takes to effectively engage your frontline.
Frontline hiring in the last several months has been feast or famine, with massive hiring surges in grocery and delivery, and hiring freezes in many other industries. Frontline roles continue to...
COVID-19 has disrupted every business, every industry, every workplace. But no one has had quite the same experience as retail over the past five months. Retailers have faced opposing realities....
The NHL and NBA restarted their 2019-2020 seasons last week. The key to their return in the midst of a pandemic: bubbles. NHL qualifying and playoff games will take place in hub cities: Edmonton...
80% of the global workforce is on the frontline. These employees are essential to the success of your organization. This is clearly true right now in a time of unprecedented disruption. But it was...
There’s no “right” way to handle COVID-19. It didn’t come with an instruction manual. Most retailers are (understandably) focused on “right now.” They’re doing everything they can to support their...
It seems like there has always been a training gap on the frontline. Geographic separation. High turnover. Complex skills. Poor technology. Limited time. Even the organizations that have clearly...
2:20Hear first-hand from leading grocers, across North America, on how they’re finding success in a quickly changing landscape and addressing common challenges facing the grocery industry.
1:29O'Reilly Auto Parts’ Senior VP of HR and Training shares how they’ve decreased turnover by 2.5% per month and why the frontline is a driving force in impacting the bottom line.
Get the best practices, tips and tricks, and pitfalls to avoid when building a high-performance frontline.
A retail leader’s guide for getting stores and frontline staff ready to thrive during the most profitable time of year.
1:14Chief People Officer, Gianna Venturi shares her professional journey and the changes she’s made to spark transformation at Eyemart Express.
In September, Target announced that it planned to hire 130,000 seasonal employees this year. Kohl’s announced a 90,000 seasonal hiring target, and Macy’s was just behind them, anticipating hiring...
A modern approach to internal communications gives you confidence that associates receive messages exactly as intended and puts them in a better position to serve customers.
Getting seasonal talent up to speed quickly, in a way that makes them confident and productive out on the floor, is critical to a successful holiday season.
Learn how investing in your frontline employees will not only keep shoppers smiling during the season, but keep them coming back long after the holidays have ended.
It’s easy to get distracted by doom-and-gloom, apocalyptic retail headlines. While it’s true that thriving in retail has become increasingly challenging , there’s still lots of opportunity to...
Hitting sales targets. Increasing average sales value. Boosting basket size benchmarks. Keeping overhead costs down. These are just a few of the crucial business objectives that weigh on the minds...
