Partners Against Crime

There is a real appetite amongst the frontline at John Lewis to embrace new ways of working to tackle the multi-platform challenges faced by the business that is continuing to future-proof its offering by involving all levels of the organization in the decisions taken.

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Southeastern Grocers Improves Employee Training With Microlearning Technology
Southeastern Grocers Improves Employee Training With Microlearning Technology

Total Retail Talks, Executive Editor Joe Keenan speaks with Liz Thompson, chief people officer at Southeast...

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Delivering on the Promise of Customer Experience
Delivering on the Promise of Customer Experience

In an omnichannel world, where consumers have infinite options available to them, customer experience (CX) ...