Featured Articles

  • The Very Real Benefits of Microlearning for Employees: Q&A with Carol Leaman of Axonify

    The Very Real Benefits of Microlearning for Employees: Q&A with Carol Leaman of Axonify

    In this HR Tech Interview, Carol Leaman, President and CEO at Axonify, explains what microlearning is, its benefits for employee training and which microlearning platforms are ideal.

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  • Festival Foods Frontline Investment Keeps Guests Loyal

    Festival Foods Frontline Investment Keeps Guests Loyal

    In this month's Today's Grocer, Theresa Zawlocki, Associate Development Manager for Festival Foods, describes how they achieved impressive results by leveraging microlearning for frontline associates.

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  • AI tech conversation between Carol Leaman and John Sumser, principal analyst at HRExaminer

    AI tech conversation between Carol Leaman and John Sumser, principal analyst at HRExaminer

    Listen as Carol Leaman and John Sumser talk AI and tech in this podcast recording.

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  • Southeastern Grocers Bets On New Training Program

    Southeastern Grocers Bets On New Training Program

    With unemployment hovering below 4% & jobs available across the retail industry, grocers are doing everything they can to keep a tight hold on their employees & ensure quality control in their stores.

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  • Innovative Training for the Contact Center

    Innovative Training for the Contact Center

    Frontline agents are under pressure to perform in a role that has become increasingly challenging due to more complex products & services, constantly updating information, & an informed customer base.

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  • AI Is Making Training at Scale Personal

    AI Is Making Training at Scale Personal

    There’s no question that AI is a complicated subject, based in computer science and data. Many are wondering if AI is something they need to care about. See what it means for your frontline training.

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  • Southeastern Grocers Improves Employee Training With Microlearning Technology

    Southeastern Grocers Improves Employee Training With Microlearning Technology

    Total Retail Talks, Executive Editor Joe Keenan speaks with Liz Thompson, chief people officer at Southeastern Grocers, one of the largest conventional supermarket companies in the U.S.

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  • Partners Against Crime

    Partners Against Crime

    There is a real appetite amongst the frontline at John Lewis to embrace new ways of working to tackle the multi-platform challenges faced by the business that is continuing to future-proof its offerin

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  • Delivering on the Promise of Customer Experience

    Delivering on the Promise of Customer Experience

    In an omnichannel world, where consumers have infinite options available to them, customer experience (CX) is the leading way for retailers to achieve success.

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  • How Microlearning Transformed Training, Communication, Corporate Culture for 45K Southeastern Grocers Associates

    How Microlearning Transformed Training, Communication, Corporate Culture for 45K Southeastern Grocers Associates

    Microlearning transforms training, communication, and corporate culture for 45K Southeastern Grocers associates.

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  • Microlearning: Techniques to Jumpstart Your EHS Training Programs

    Microlearning: Techniques to Jumpstart Your EHS Training Programs

    Good training is the cornerstone of every successful environment, health, and safety program. Listen to this podcast to learn more about microlearning and how it can help EHS professionals.

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  • Key to making retail holiday magic: invest in employee knowledge now

    Key to making retail holiday magic: invest in employee knowledge now

    Invest in employee knowledge now for Holiday 2018

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  • 4 new ways grocers are empowering associates through technology

    4 new ways grocers are empowering associates through technology

    Retail has one of the highest turnover rates of any industry. Learn about 4 ways grocery technology can be used to empower associates.

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  • Six Essentials to Using Video for Safety Training

    Six Essentials to Using Video for Safety Training

    Video is ideal for meeting workplace training needs. Find out how to implement this approach with these 6 components.

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  • Employee Learning Technology Helping Bloomingdale's Save Money

    Employee Learning Technology Helping Bloomingdale's Save Money

    Chad Mcintosh of Bloomingdales shares how they use gamified learning technology to help store employees minimize safety incidents and theft, saving it millions in the process.

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  • What Will It Take For Consumers To Open Their Homes (And Their Refrigerators) To A Stranger?

    What Will It Take For Consumers To Open Their Homes (And Their Refrigerators) To A Stranger?

    The grocery wars intensified last fall when Walmart Announced it would test a new delivery system that not only selects groceries but sends someone to put them away in the refrigerator.

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  • How to Do Continuous Onboarding the Right Way

    How to Do Continuous Onboarding the Right Way

    Companies who have adopted continuous onboarding see a drastic decrease in safety incidents, increased employee retention and better business results.

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  • Northgate sees success in proactive, regular training

    Northgate sees success in proactive, regular training

    By switching training sessions from being reactive to proactive and continuous, grocers can save money.

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  • 3 Ways Bloomingdale’s Prepares Its Associates for the Worst

    3 Ways Bloomingdale’s Prepares Its Associates for the Worst

    Bloomingdale’s takes the safety of their people very seriously.

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  • Microlearning at John Hancock Investments Drives Results

    Microlearning at John Hancock Investments Drives Results

    As a mutual funds company, John Hancock's business is becoming increasingly complex, so it’s crucial to keep the expertise of staff up to date.

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