Anita Swamy, Vice President of Retail Customer Experience at Manulife explains why it's so crucial to measure an employee's level of confidence in order to provide better managerial support.
Other content you might be interested in
1:14Making Transformational Change
Chief People Officer, Gianna Venturi shares her professional journey and the changes she’s made to spark transformation at Eyemart Express.
Fearlessly redefining the HR industry
Rebecca Sinclair, Chief People & Communication Officer at American Tire Distributors, shares how she's pioneering a new way of training and why it's crucial to invest in the frontline workforce.
2:11Eyemart Express Video Case Study
Watch how this retailer saves thousands of dollars by reducing turnover and keeping associates engaged—while opening 2 stores per month.
Case Study: AstraZeneca International Region uses AI-enabled training to drive sales growth
AstraZenica partnered with Axonify for workplace training that fit into the workflow of its salesforce. Read the case study.
Advice from a people-leader pro: How to thrive through change
Carrie Ask, an experienced people-leading executive who has worked at the likes of Target, Petco, Nike, Levi's, and Tailored Brands, offers her advice on how to manage through change.
2:09Customers share their aha moments
Hear customers describe the moment they realized there's a better way to train their frontline.
Precision Resource Case Study
Global manufacturer, Precision Resource, improves operational excellence and realizes $150,000 of training value, while decreasing the number of press operator errors and scrap—find out how.
Mutual of Omaha Case Study
Read how Mutual of Omaha defied industry norms with 100% enrollment in voluntary group benefits by investing in its associates.
1:03Jamie Brackpool from Precision Resource
Jamie Brackpool, Content Developer at Precision Resource explains the consequences of not training employees or equipping them with the right knowledge in the manufacturing industry.
0:37Sarah Wong from Precision Resource
Finding a way to keep your frontline employees on the floor while training them at the same time can cut costs for your business. Hear how this global manufacturer realized $112-150k ROI in training.
3:22Festival Foods Video Case Study
Festival Foods shares how improving communications across the entire workforce drove employee engagement and better customer service, resulting in higher OSAT scores for the first time in 2 years.
General Manager at Topper's Pizza shares how she used Axonify to build a high-performing workforce.
How retail giant, Briscoe Group, completely re-engineered its training approach in less than 6 months
0:25Rodrick Hampton Mitchell from Southeastern Grocers
Roderic Hampton, Senior Project Manager at Southeastern Grocers explains how Axonify helps employees be more successful.
4:23John Hancock Video Case Study
Hear first-hand from CFO, Charles Rizzo and the John Hancock Investments team on how Axonify has been a key component in helping the company mitigate risk and keep it at a manageable level.
0:29Chris Delledonne from The Source
Chris Delledonne, Director of HR from The Source explains how Axonify helps his company better deliver on its KPI's and customer service.
Transition Center Manager at BT Consumer (British Telecoms) explains how Axonify helps him achieve success.
Head of Learning Solutions and Architecture at BT Consumer (British Telecoms) shares how she used Axonify to drive impactful change.
4:12Customer Love