No question, retail is a tough business… and it’s only getting tougher. So how do you get ahead and stay ahead? The fact is, the highest performing retailers have the highest performing workforce. One that’s uber knowledgeable and engaged, delivers an exceptional customer shopping experience and is prepared for almost anything.
But to build this kind of team, you need to transform the way you approach associate training. A Learning Management System (LMS) won’t get you where you need to go.
In this eBook you will discover:
>> 6 training secrets that work to make associates smarter and feel more engaged
>> Why the LMS wasn’t designed to fit the retail environment
>> 5 disconnects between the retail environment and the LMS
>> The story of a progressive retailer who said “NO” to the LMS