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State of Workplace Training in Contact Centers

Contact centers are known for high turnover & constant onboarding requirements. Learn how to increase employee retention and increase engagement in training.

Previous Flipbook
State of Workplace Training in Manufacturing & Logistics
State of Workplace Training in Manufacturing & Logistics

These employees are the most disengaged from their training - and it's not just a L&D problem; it's a busin...

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If Your Microlearning Isn't Adaptive You're Only Halfway There
If Your Microlearning Isn't Adaptive You're Only Halfway There

Adaptive microlearning is the only way to ensure employees use their time efficiently and remain engaged. L...