Leverage the power of associate expertise.
As a smart retailer, you no longer need to be convinced about the benefits of transitioning to an omni-channel approach. That's the easy part.
The hard part is implementing an omni-channel strategy that works.
Associate knowledge is one of the most important factors for driving omni-channel success. In fact, customers cite knowledgeable store associates as the number one reason for increasing the likelihood of a purchase.
In this eBook you will discover:
>> Why a smarter associate base can help drive omni-channel success.
>> How to apply modern learning techniques to boost associate knowledge.
>> A case study of how Toys"R"Us Canada has transformed their omni-channel experience.
Discover how to leverage the power of associate expertise and transform your omni-channel experience today.