Why You Need To Change The Way You Deliver Training To Make Your Associates Smarter

May 31, 2017

Picture your best business day. Your retail operation is humming right along: customers are pouring in, eager and full of questions, and your associates are right there ready with answers. Shopping carts are full, and you can just feel the sales numbers surging. Your stores are running smooth as silk, welcoming for both customers and associates alike. It’s a pretty satisfying image. The question is, how do you get there?

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Retail is in trouble. Here’s how associate knowledge can help.
Retail is in trouble. Here’s how associate knowledge can help.

Leading retailers are focused on customer experience and building the knowledge and expertise of the front ...

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How Retail Organizations Can Impact Loss Prevention With Improved Associate Knowledge
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Four takeaways gathered over the course of transforming the way Bloomingdale’s approaches LP and safety tra...