Retail is in trouble. Here’s how associate knowledge can help.

June 26, 2017

The world has changed and the demands have never been greater for brick and mortar retailers to cut costs, reduce shrink, defeat competitors, grow omni-channel, and improve customer experience in the face of online competition. It’s overwhelming! But retailers who are thinking with an agile mindset realize it’s also an opportunity—one that the most successful organizations are using to propel their companies to the front of the pack. What are they doing differently?

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