Omni-channel is an opportunity for L&D to renew its business value

June 26, 2017

Amazon is buying Whole Foods for $13.7 billion. This may seem like a bit of a surprise given that the last 6-8 months have seen a sharp decline in the retail marketplace as dozens of retailers have begun to scale back their store numbers. Whole Foods has had its own share of challenges as its once-differentiating organic product options become increasingly mainstream. Nonetheless, the world’s largest online retailer is making a huge investment in brick and mortar, further signaling that a great omni-channel experience is now a powerful differentiator.

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