Case Study: Home Décor Retailer Thrives After Makeover Leverages Gamified Microlearning

June 29, 2017

Several years ago, the home décor retailer now known as At Home was undergoing a massive transformation. Everything required rehabilitation—from employee training and corporate policies to the actual restrooms in stores.

Originally founded as Garden Ridge Pottery in 1979, the company had grown swiftly, gone public, and experienced challenges with overexpansion, and it had to go through bankruptcy proceedings in the early 2000s. In 2012, new owners and a new CEO set their sights on reinventing the company to target the $170 billion home furnishings market. The Plano, Texas–based organization is now thriving, thanks to a comprehensive makeover that included gamified microlearning.

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At Home Case Study
At Home Case Study

Powerhouse home décor retailer, At Home, boosts sales by investing in associate training.

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Home décor chain At Home modernizes associate training methods
Home décor chain At Home modernizes associate training methods

Home décor superstore At Home uses an employee knowledge platform from Axonify to enable employees both at ...