Deskless workers pose a training and development challenge for employers. Even today, retail workers, warehouse staff, truck drivers and others typically are not issued a laptop or corporate e-mail address. Some, such as home health care employees, may not report to a bricks-and-mortar facility. Deskless employees who work night shifts might have to miss a day's work or come in on their day off if an employer requires daytime training.
"The deskless workers have been left behind," said Carol Leaman, CEO of Axonify, which is based in Waterloo, Ontario, Canada, and provides corporate e-learning platforms.