How to Enable Millennial-Types to Flourish in the Workplace

April 16, 2016

Peer into a Starbucks at an off time and you might see a few young baristas tapping on their phones as they wait for their next customer. This scenario isn’t much different in a retail store, car dealership or call center, for that matter. Millennials and Gen-Zers are joined at the hip with their mobiles. And whenever they have a spare moment, they use them to text a friend, Google a question, watch a YouTube video, make a purchase, snap an Instagram photo, send a tweet or engage in some other app. Technology has given them on-demand access to pretty much anything. It’s what they’ve grown up with and it’s what they’re used to. So, employers can either harness this new reality for their benefit or fight a losing battle.

Read more...

Previous Article
How to Unlock the Value of Your Boomer Associates
How to Unlock the Value of Your Boomer Associates

Approximately 38% of the retail workforce is over the age of 50. How can you release the best in this emplo...

Next Video
Webinar: No One Left Behind - Driving Performance within a Deskless Workforce
Webinar: No One Left Behind - Driving Performance within a Deskless Workforce

Retail associates. Forklift drivers. Food service employees. Plant workers. These deskless workers have one...