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Walmart Case Study

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When you're in charge of one of the largest distribution networks and private trucking fleets in the world, how do you create a safety culture that will positively and dramatically decrease risk, reduce accidents and injuries along with associated costs, as well as improve employee engagement? These were the questions facing Ken Woodlin in 2010 when he was appointed Vice President of Compliance, Safety and Asset Protection for Walmart Logistics. "When I came into this role, I was fortunate to inherit a safety program with compliance components, such as policies and procedures, already in place," said Woodlin. "But we wanted to build a world-class safety culture, which meant we had to deal with several challenges." Company: Walmart is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. Industry: Retail Key challenges: • Reduce safety incidents in Walmart Logistics locations • Build a world-class safety culture • Improve employee knowledge and retention about safety practices • Engage multi-generational staff and keep safety top of mind • Predict at-risk behaviors Solution: Implemented Axonify in more than 150 distribution centers across the United States to more than 75,000 associates. This allowed them to receive daily questions on safety topics to help them change on-the-job behavior. Results: • Recordable incidents at Walmart decreased by 54% in the retailer's distribution centers • 96% of behavior observations have been positive • Voluntary participation on the platform averages 91% • Knowledge levels on topics around safety increased by 15% • Employee confidence in the material increased by 8% Walmart achieves unprecedented safety results by building employee knowledge and translating it into job action A X O N I F Y C A S E S T U DY :

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