Ditch those cheesy videos and embrace a new crop of high-tech training tools.
In 2014, home decor retailer Garden Ridge spent more than $20 million to rebrand itself--a new logo, new store layouts, and a new name, At Home. But giving the 35-year-old Plano, Texas-based chain's staff a reboot was a challenge. "We had fairly jaded workers who'd been with the old regime," says Valerie Davisson, chief people officer of At Home, which was turning over the entire sales floor four times a year.
Then she introduced her 2,000 employees to Axonify, an adaptive microlearning platform.