Lisa Iles from MCAP

Lisa Iles, Retention Agent in the Mortgage Solutions department at MCAP, a leading independent Canadian mortgage company, talks about the contact center environment, the demands of her role, her knowledge requirements, and her experience with Axonify.

Next
MCAP Case Study
MCAP Case Study

Discover how Axonify is helping MCAP create knowledgeable and confident call center reps whose exceptional ...

No More Flipbooks