7 Strategies for Reducing Employee Knowledge Gaps

May 3, 2017

Can we all agree that the lack of knowledge about an organization’s products, services, policies, safety practices etc. is detrimental to employee performance, and ultimately affects corporate results? How many times have you heard an employee say “I didn’t know I was supposed to do it that way!” when something goes wrong? Companies need a way to identify knowledge gaps, especially in critical areas such as safety. It can seem like an overwhelming exercise, especially when you have hundreds of thousands of employees, located in different geographic regions, with different job functions and objectives.


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